Privacy Policy

Welcome to Decode Store (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and share your personal information when you use our website (the “Site”) or engage with our services (collectively, the “Services”). By accessing or using our Services, you agree to the terms outlined in this Privacy Policy.

If you do not agree with any part of this policy, please refrain from using our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our Site with a revised “Last Updated” date. Please review the Privacy Policy regularly to stay informed.

Information We Collect

1. Information You Provide Directly

We collect personal information you provide when interacting with our Services, including:

• Contact Details: Name, email address, phone number, shipping and billing addresses.
• Order Information: Details of purchases, payment confirmation, and transaction history.
• Account Information: Username, password, and security questions for account creation.
• Shopping Information: Wishlist items, cart contents, and viewed products.
• Customer Support Details: Information included in messages or inquiries you send us.

2. Information Collected Automatically

We use cookies, pixels, and similar technologies to collect data about your interaction with our Site, such as:

• Usage Data: IP address, browser type, device information, and browsing behavior.
• Interaction Data: Pages viewed, time spent on the Site, and links clicked.

3. Information From Third Parties

We may collect information from third-party vendors and service providers, such as:

• Payment Processors: For secure processing of payments.
• Advertising Partners: For tailoring marketing and promotions.

How We Use Your Information

We use the information we collect to:

• Provide Services: Process payments, fulfill orders, arrange shipping, handle returns/exchanges, and manage accounts.
• Improve Customer Experience: Offer personalized recommendations, customer support, and streamlined navigation.
• Marketing & Advertising: Send promotional emails, tailored offers, and advertisements on our Site and other platforms.
• Ensure Security: Detect and prevent fraudulent activity or unauthorized access.
• Legal Compliance: Meet legal obligations and respond to law enforcement requests.

Cookies and Tracking Technologies

Cookies are small files stored on your device to enhance your browsing experience. We use cookies to:

• Remember your preferences and actions.
• Analyze user interaction with our Services.
• Provide personalized content and ads.

You can control cookies via your browser settings. However, blocking cookies may affect the functionality of our Services.

How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: Vendors assisting with payment processing, shipping, analytics, and customer support.
• Marketing Partners: Collaborators for promotional campaigns.
• Legal Obligations: To comply with legal requirements or protect our rights.
• Corporate Transactions: In the event of a merger, acquisition, or sale of assets.

User-Generated Content

Any reviews or content you post publicly through the Services will be accessible to others. Please avoid sharing sensitive information and understand that we are not responsible for how third parties use publicly posted content.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before interacting with those websites.

Security Measures

We implement appropriate technical and organizational measures to protect your personal information. However, no online system is 100% secure. If you suspect unauthorized access to your account, contact us immediately.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request details about the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your personal information (subject to legal and contractual obligations).
• Opt-Out: Opt out of marketing communications by following the instructions in our emails or contacting us.

To exercise your rights, email us at or support@decodestore.in.

European Union Users

If you are located in the European Union, you have the right to withdraw consent, request data portability, or object to data processing under the General Data Protection Regulation (GDPR).

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

• Mobile -8240740152
• Email: support@decodestore.in

We are committed to safeguarding your privacy and ensuring transparency in how your data is used.